Support
We are in the business of providing solutions to our customers and it is in our best interest that our products work for you. We pride ourselves on providing outstanding, personalized support and we include it with every license at no extra charge.
The technology is changing rapidly and the product development cycles are getting longer. To make sure you stay ahead, all our licenses include free product upgrades regardless of how extensive the new features are.
Our support is handled by our engineering staff, so you will be put in direct contact with one of the engineers working on the product. By being involved with the product development our engineers are better equipped to advise you on how to get the most out of our product. Our engineering staff is comprised of former game developers so they will be able to relate to you and solve your problems more efficiently.
Email support, available at , is the best way to get your questions answered quickly. It allows us to send code snippets and files, and communicate precisely.